At KIS VA Academy, operated by Keep It Simple LLC, your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and the rights you have regarding your data. Our goal is to ensure transparency and build trust with every student and visitor who engages with our platform.

We are a U.S.-based company located in Ohio, and our services are primarily offered to adult learners aged 20 and above in the Philippines. We do not intentionally collect data from children or individuals under the age of 18, and we do not require or store data from parents or guardians.

Information We Collect

To provide you with the best possible experience on our learning platform, we collect a limited amount of personal information. This may include your full name, email address, phone number, and payment details. These details are gathered when you register for a course, submit inquiries via our contact forms, engage with our support team via chat or email, or make payments through our checkout system.

In addition to the data you provide directly, we also collect certain technical data automatically through cookies and third-party analytics tools. This includes information such as your browser type, IP address, pages visited, and usage patterns. This data helps us better understand how users interact with our website and how we can continue to improve our services.

How We Use Your Information

The personal data we collect is used strictly for legitimate educational and business purposes. We use your information to register you for courses, communicate updates related to your enrollment or coursework, issue certificates upon completion, and provide support when needed.

We may also use your contact information to share relevant updates, promotions, or new course offerings. However, you will always have the option to opt out of marketing communications. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Use of Third-Party Services

To support the operation of our platform, we rely on several third-party service providers. Our Learning Management System (LMS) and communication tools are powered by GoHighLevel (GHL), which helps us manage user registration, email communications, and content delivery.

For payment processing, we use PayPal and GHL’s built-in payment gateway. These platforms are industry leaders in secure online transactions, and we do not store your complete payment information on our own servers. Each of these third parties maintains its own privacy and security policies, and we encourage you to review them directly for additional assurance.

Marketing and Communication Preferences

We may occasionally send emails regarding course updates, promotions, and announcements. You have the right to control your communication preferences. If you no longer wish to receive marketing messages, you may opt out at any time by clicking the “unsubscribe” link found at the bottom of our emails or by contacting us directly at the address provided below.

Please note that even if you opt out of marketing communications, you may still receive transactional or service-related emails, such as confirmations, account updates, or course-related information.

Cookies and Analytics

To enhance your experience on our website, we use cookies and similar tracking technologies. Cookies are small data files stored on your browser that help us remember your preferences, deliver personalized content, and analyze site traffic.

These tools allow us to gather non-personally identifiable information that helps us understand how our users navigate the platform. You may choose to disable cookies through your browser settings, though this may affect the functionality of some parts of our website.

How We Protect Your Information

We take your data security seriously. Your personal information is stored in secure systems that are protected by password authentication and access controls. Only authorized personnel within our organization have access to your personal information, and only for the purposes outlined in this policy.

While we use best practices to safeguard your data, including using secure third-party platforms and access restrictions, no system can guarantee absolute security. We encourage you to also take precautions to protect your own account, such as using strong passwords and logging out after each session.

Your Rights and Choices

As a user, you have the right to control your personal information. You may request access to your data, ask us to update inaccurate information, or request that we delete your information altogether. You also have the right to opt out of any future communications and to limit certain types of data usage.

To exercise any of these rights, you can contact us directly using the contact details listed at the end of this policy. We will respond to your request in a reasonable time frame and in accordance with applicable privacy laws.

Data Retention

We will retain your personal information for as long as your account remains active or as needed to provide you with our services. After you discontinue using our services, we may continue to retain your information for a reasonable period for recordkeeping, audit, legal, or certification purposes.

When personal data is no longer needed, we securely delete or anonymize it.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time in order to reflect changes to our practices, services, or legal obligations. When we make material changes, we will notify you via email and update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.

Your continued use of our website and services after any changes are posted constitutes your agreement to those changes.

Contact Us

If you have any questions about this Privacy Policy, your personal data, or our practices, please feel free to reach out to us.

Keep It Simple LLC (KIS Academy)
Location: Ohio, United States
Email: [email protected]