1. Introduction

This agreement outlines the terms for Keep It Simple Team LLC ("K.I.S.") to provide CRM services to the Client. This includes two subscription plans, as well as additional services like customer support, two weekly group calls for assistance, and additional Virtual Assistant work available on a per quote request. Note that recurring tasks or projects are not covered.

2. KIS VA Academy Subscriptions:

Option 1:

• Price: $20 per month   

• Contract Length: Billed monthly until canceled

Option 2:

• Price: $400

• Contract Length: Lifetime access, no recurring fees

3. Terms of Agreement

Enrollment in KIS VA Academy begins immediately upon successful payment. Access to course materials, CRM tools, community support, and mentorship is granted according to the selected subscription plan:

• Monthly Plan: Billed monthly and continues until canceled by the client.

• Lifetime Plan: One-time payment with permanent access to the Academy and its resources.

To cancel your subscription, you must submit a formal request using the official cancellation form:
🔗 kisvaacademy.com/vaa-cancellation-request

If a payment fails, you will have five (5) business days to update your billing information. Accounts with unpaid balances for 30 days or more may be suspended and referred to a collections agency if not settled.

By enrolling, you agree to these terms and acknowledge that timely payment and proper cancellation procedures are required to maintain access to your KIS VA Academy benefits.

4. Usage Fees

Here are the usage fees for the Keep It Simple Premium CRM with A.I. Marketing Tools:

• Text Messages Per Segment: $0.0158 / segment ($10 gives about 635 Text Segments)

• Emails: $0.0014/ email ($10 gives about 7145 Emails)

• Receiving Calls: $0.017 / Minute ($10 gives about 590 Calls)

• Making Calls: $0.028 / Minute ($10 gives about 355 Calls)

• Premium Triggers and Actions: $0.02 / Premium Action ($10 gives about 500 Premium Actions)

• Email Verification: $0.005 / Email Verification ($10 gives about 2000 Email Verifications)

• Conversational A.I.: $0.04 per message ($10 gives about 250 Messages)

• Content AI: $0.18 / 1000 Words ($10 gives about 55555 Words, 500 initially for FREE)

• Workflow AI: $0.06 / Workflow AI ($10 gives about 165 Workflow AI)

• Conversational AI: $0.02 / Message ($10 gives about 250 Messages)

• Review AI: $0.16 / Review Response ($10 gives about 65 Review Responses)

5. Keep It Simple Content Writing A.I.

The Keep It Simple Content Writing A.I. service includes up to 500,000 words per month. Words do not roll over and reset every month.  Keep It Simple Team may use some of the words per month to complete buildout and any projects provided by the client.

6. Keep It Simple Ad Launcher

K.I.S. is not responsible for ad charges or the results of ad campaigns managed through the Keep It Simple Ad Launcher. K.I.S. cannot be held liable for any outcomes related to ad performance.

7. Intellectual Property

Both parties agree not to share each other's confidential information without written consent. KIS VA Academy will not transfer Keep It Simple CRM Sub-Accounts to another agency or provide a snapshot of the Sub-Account for any reason. However, the Client can export any contacts they want.

K.I.S. may record or photograph the Client's image, voice, or work for business purposes. If the Client does not consent, they must inform K.I.S. at [email protected].

8. Contract Term and Termination

To cancel K.I.S.'s monthly services, the Client must provide a 30-day notice. When canceling, a final monthly fee will be charged. If a payment is not processed, K.I.S. will halt all services until payment is made.

K.I.S. can terminate this agreement if the Client engages in dishonest practices, legal violations, harassment, or anything that harms K.I.S.'s reputation. Upon termination, the Client must cease using any K.I.S. materials or property immediately.

Either party can terminate the agreement if the other party breaks a significant promise and doesn’t fix it. Upon termination or cancellation, the Client will be charged a final monthly fee for services rendered.

K.I.S. will hold the CRM data for 30 days after cancellation before permanently deleting the data.